Welcome to Vertice London.
By accessing our website or purchasing from us, you agree to the following policies and terms. These terms are designed to provide clarity while respecting your statutory rights under UK consumer law.  

This website is operated by [Store Name] (“we”, “us”, “our”).

By using this website, you agree to be bound by these Terms, including our Returns, Shipping, and Privacy practices referenced herein.

We reserve the right to update these policies at any time. Changes take effect immediately upon publication.

Our store specialises in independent and designer fashion collections, many produced in limited quantities.

• All products are subject to availability.
   
• Items may sell out without notice.
   
• Restocks are not guaranteed.
   
• We reserve the right to limit quantities per customer.
   

Product images and descriptions are provided as accurately as possible; however:

• Colours may vary depending on screen settings.
   
• Measurements are approximate.
   
• Minor variations may occur due to artisanal production.
   

Placing an order does not constitute acceptance.

A contract is formed only once:

• Payment has been authorised, and
   
• You receive an order confirmation email.
   

We reserve the right to cancel orders in cases including:

• Pricing or description errors
   
• Stock discrepancies
   
• Suspected fraudulent activity
   

If cancelled, payment will be fully refunded.

All prices are listed in GBP (£) and include VAT where applicable.

We accept payment methods displayed at checkout. Full payment is required before dispatch.

Prices may change without prior notice.

Orders are processed within 1–3 working days, excluding weekends and holidays.

Delivery timeframes are estimates only and may vary.

We are not responsible for delays caused by:

• Courier services
   
• Customs clearance
   
• Circumstances beyond our control
   

Shipping fees are non-refundable except where goods are faulty.

Risk transfers to the customer upon confirmed delivery.

Under UK Consumer Contracts Regulations, customers may request a return within 14 days of receiving an order.

To qualify:

• Items must be unworn, unused, and unwashed
   
• All tags and security labels must remain attached
   
• Original packaging must be included
   
• Proof of purchase is required
   

Customers must contact us before returning any item.

Return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.

Approved refunds are issued to the original payment method within 7–10 working days after inspection.

Due to the limited and collectible nature of designer garments, certain items are marked Final Sale.

These may include:

• Sale or discounted items
   
• Archive collections
   
• Special orders or pre-orders
   
• Exclusive releases
   
• Items marked non-returnable for hygiene reasons
   

All Final Sale purchases made in-store are non-refundable and non-exchangeable.

Your statutory 14-day cancellation right still applies under UK law. However:

• Items must be returned in original, unworn condition.
   
• Security tags must remain intact.
   
• Returns showing wear, damage, odour, or alteration will be refused.
   

Shipping charges are non-refundable unless items are faulty.

Final Sale status does not affect your legal rights regarding faulty or misdescribed goods.

If you believe an item is faulty or incorrect, please contact us within 48 hours of delivery.

After inspection, we may offer:

• Repair
   
• Replacement
   
• Refund (if replacement unavailable)
   

Damage caused by improper care, washing, or third-party alterations is not considered a manufacturing fault.

Pre-orders require full payment at checkout.

Delivery dates are estimates and may change due to production or supplier delays.

Pre-orders are non-refundable unless the item cannot be supplied.

All garments must be cared for according to the instructions on their labels.

We are not responsible for damage caused by:

• Incorrect washing or drying
   
• Alterations
   
• Improper storage or handling
   

All content on this website — including images, graphics, branding, and text — is the property of [Store Name].

Reproduction or commercial use without written permission is prohibited.

To the fullest extent permitted by law, our liability is limited to the purchase price of the goods supplied.

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
   
• Fraud or fraudulent misrepresentation
   
• Rights that cannot legally be excluded under UK law.
   

We process customer data in accordance with applicable UK data protection laws. Personal information is used solely for order fulfilment, customer service, and website operation.

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.